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Customers across a variety of industries have benefited from UR's qualitative usability research and design.

Here is a partial list of clients whom I have served:

Healthcare

Abt logo   Abt Associates User Research usability testing
Center for Connected Health  Center for Connected Health User Research
Broad Institute logo   The Broad Institute of Harvard & MIT User Research usability testing Style Guide
Center for Connected Health   BVari (Boston VA Research Institute) User Research
Massachusetts Medical Society   The Massachusetts Medical Society User Research UI Design usability testing
Mayo Clinic logo   The Mayo Clinic User Research usability testing
  Oracle Corporation - pharmaceutical
  division

  Perot Systems Time 0 - Web-based
  purchasing system for hospitals

Educational and Non-profit

Abt logo   Abt Associates logo for training 
Abt logo   BOKS (Build Our Kids' Success) User Research usability testing
    Columbia University Libraries logo for training 
Concord Consortium   Concord Consortium
  Kurzweil Educational Systems usability testing
RIVA Training Institute   RIVA Training Institute logo for training

Financial Services

Commonwealth Financial Network   Commonwealth Financial Network
DebtX_Logo   DebtX - The Debt Exchange

  170 Systems
  ITCentrix
  La Caixa Bank Barcelona / IBM

Social Media and Mobile Technologies

AT&T logo
AT&T Mobility and Unified Communications User Research UI Design
Avaya logo
Avaya one-X™ Portal Unified Communications User Research UI Design usability testing style guide
IABC International Association of Business Communicators
Bentley University Training
IABC International Association of Business Communicators
International Association of Business Communicators User Research

Lotus TeamRoom

Moxie Employee Spaces
Stong Women Strong Girls - SWSG
Strong Women Strong Girls

Consumer and Small Business

Affinnova logo
  Affinnova User Research usability testing
Avaya logo
  Avaya one-X™ Portal User Research UI Design usability testing style guide
Constant Contact Logo   Constant Contact

  Lotus SmartSuite and LotusWorks
  Lotus TeamRoom

  iRobot
Monster Worldwide    Monster Worldwide User Research
Staples logo   Staples
Verizon logo   Verizon Superpages usability testing

Fraud Analysis and Forensics

Memento Security    Memento Security
Citrix Edgesight    Citrix EdgeSight

Call Center


Bomgar logo
  Bomgar Corporation User Research usability testing style guide
Citrix Edgesight    Citrix EdgeSight
Staples logo   Staples

Developer tools

  Aptsoft System Administration
Citrix logo   Citrix EdgeSight User Research UI Design usability testing
Progress Software Logo   Progress Software
  Trillium Software