Initial customer experience for a consumer product
iRobot designs and builds robots that make a difference. The iRobot product design team brought us in to run studies on a design for a new generation of the Roomba vacuum cleaner. We built an electronic prototype of their design and usability tested it to help the team discover ways to further optimize a customer's initial experience this very popular product.
We were able to help our client pinpoint areas that needed refinement through detailed and actionable testing results and video review. They seemed very pleased with our service!