Usability Testing and Expert Review

Progress Software develops tools for use by highly skilled software developers. These developers are ISVs that use the Progress technology to create products for vertical markets.

Dynamics is an open-source product that is geared towards a broader audience, that includes business users. Progress hired Kay to review Dynamics for usability. She was asked to make suggestions on how the product suite could be redesigned for usability and to make it more Windows XP compliant.

Kay redesigned several key features, and wrote a style guide for use by the development team, to assist them in helping to make the product adhere more closely to Windows standards.

She also usability tested Dynamics, with testers who represented the most skilled early adopters of this product, and trained Progress staff in how to do usability testing, so they could continue this effort after her engagement ended.