ERP financial application for the business user

170 Systems, Inc. is a leading provider of business process management and document management software that integrates into ERP systems.

Usability Resources worked with 170 Systems’ development team on the redesign of a web-based interface for the 170 MarkView product line. The MarkView product was a graphical approach to reviewing, researching, rerouting, and approving accounts payable documents.

The team wanted the MarkView interface to use an intutive approach appropriate for non-technical business users. We worked with the development team to achieve this goal. We then further refined the design through usability feedback sessions with representative users.

Our work resulted in a simplified user interface that people could use with minimal training to complete their task.