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Do you know how frustrating it can be to learn and sometimes use technology? We work with clients to help them understand their customer so they can design simpler and more intuitive web sites, mobile applications, and information products.
As a result of using our services your technology will become more natural and easier to learn and use. Your consumers will be happier because they can accomplish their tasks without frustration, so you will sell more and have lower support and development costs.
Founded in 2002, Usability Resources Inc has provided UX training and consultation with organizations as diverse as Abt Associates, AT&T Mobility, iRobot, Columbia University Libraries, Constant Contact, Commonwealth of Massachusetts and Federal government agencies, Moxie Software, and the Mayo Clinic.
Depending on your need and budget, we can help you gain deeper insights into your users' needs through highly skilled qualitative research and user interface design services.
HERE IS A LITTLE MORE DETAIL ON WAYS COMPANIES HIRE US TO IMPROVE THE USABILITY OF THEIR PRODUCTS
TEAM MENTORING AND TRAINING
ABOUT KAY - For over 15 years Kay has worked as an independent usability consultant helping organizations make their products easily understandable by ordinary people. She seeks clients who are committed to seeing the world through the eyes of their end users so they can create technology they understand.
Teams hire her to help them identify the gaps and barriers where people are getting stuck. By working with her you will gain an understanding of your customer so you can design simpler and more intuitive products as well as verify the usability and utility of your products.
Kay is the Digital Editor for the QRCA VIEWS Magazine (a market research journal) and a RIVA-certified Master Moderator and trainer. She teaches “Design for Usability in Healthcare” through Northeastern University's graduate program in Healthcare Informatics.
Kay has a Master’s degree in Information Systems from Northeastern University’s School of Engineering, a Masters in Social Work from Boston University, and a BA from McGill University in Montreal as well as a Certificate in Graphic Design from Museum School.
Usability Resources Inc is SOWMBA/DBE certifed as a woman-owned business by the Commonwealth of Massachusetts.
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