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I show clients how to make their products more easily understandable to ordinary people. Companies hire me to improve the usability of their product through user research, usability testing, and user interface design. For organizations who wish to develop in-house UX skills I offer workshops as well as hands-on training.

Here are some case studies that will give you a sense of how UR translates user research into simplified UIs.

I often use a mentoring approach in my work with teams so my clients gain both intuitive products and valuable skills by bringing me in!
Read case studies

"Principles of Usability Testing" RIVA Training Institute November 10 & 11th.

This summer I am providing UX support on dashboard design for a financial services firm. I am also teaching "Design for Usability in Healthcare" through Northeastern University.

Add Usability Research Techniques to Your Qualitative Toolbox. Provides an overview of UR's usability methods.

Seven Steps to Creating Vibrant Online Communities - Best practices to encourage in-person and virtual team work.
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